PUBLIC DISCLOSURE STATEMENT
Who We Are
Resilient Financial Limited (FSP1002086) holds a class 2 license issued by the Financial Markets Authority to provide financial advice. Bryan Scott (FSP771181) is authorised by that license to provide financial advice trading as Resilient Financial.
How You Can Contact Us
Phone: 0211413534 or 03 9274073
Email Address: bryan@resilientfinancial.co.nz
Physical Address: 1B Maple Court, Queenstown 9371
Postal Address: PO Box 252, Queenstown 9348
How We Can Help You
Bryan Scott and Resilient Financial provides advice to clients about their Life insurance, Health insurance, Investments and KiwiSaver. Bryan Scott and Resilient Financial provides financial advice in relation to these financial advice products.
Investment Services
Financial and Retirement Planning
Investment Advice
KiwiSaver Advice
Business Insurances
Shareholder Protection
Key Person Cover
Group Medical Schemes
Personal Insurances
Life, Trauma and TPD Cover Income and
Mortgage Protection Cover Health Insurance
Life and Health Insurance
AIA Asteron
Life Chubb
Life Fidelity
Life NIB
Partners Life
Accuro
Investments, Superanuation and KiwiSaver
One Answer Investments. Consilium.
Brittania Financial Group.
Generate KiwiSaver
ANZ Funds and KiwiSaver
Milford Asset Management
Pathfinder KiwiSaver
Booster Funds
In providing you with financial advice, we will consider both your existing and unmet personal risk needs. We will not provide advice on existing whole of life or endowment products, so you will need to consult a specialist if you would like advice on those products. Resilient Financial also provides advice in relation to ACC Structuring.
What Our Services and Advice Will Cost You
The professional fees we charge will vary according to the nature of the services we provide. Any charge to the client will always be agreed in advance in writing with the client .
Financial Planning Fee $1,500 + GST Fee
This may be adjusted for complex planning based on an hourly rate of $175 + GST. Fees charged will be payable within 14 days following the issue of an invoice. Investment Administration Fee
A standard fee of1% of funds under management for ongoing advice, this is normally paid by the investment company directly, out of the client’s manage funds. Larger sums under management fees are variable and agreed before the start of an investment programme.
Where the initial fund is under $25,000, or there is no investment into a managed fund made (i.e. retirement planning with no investment), Resilient Financial Limited reserves the right to charge a fee for the consultancy time and value given to the client. This fee is based on an hourly rate of $150+GST per hour and capped at $1500+GST. Again only if agreed in advance with Client.
Life and Health Insurance
Unless agreed otherwise in our Scope of Service, we do not require payment of a fee directly from you as a result of the activities we undertake on your behalf as a commission is generally paid by the insurer. If there is a fee for payment in relation to Life and Health Insurance, this will be specifically detailed in your Person Insurance Plan or in other documentation and will be based on an hourly rate of $150 +GST.
KiwiSaver
There is no charge for KiwiSaver advice. I am compensated by the KiwiSaver fund manager either as a comission or a direct fee. The amount can range between 0.2% and 0.5% but this is never from client fund
Other Services
I cannot provide advice on products such as Mortgages and Fire &
General Insurance, I have Business Partners, I can refer you to. I have referral agreements in place that may see myself being compensated should you choose to work with these Partners. This will be explained to you before you are referred and will also be documented in the Statement of Advice.
How We Work With You
Resilient Financial Limited has duties under the Financial Markets Conduct Act 2013 relating to the way we give advice, including:
- Exercising care, diligence, and skill in providing you with advice
- Meeting standards of competence, knowledge and skill set by the Code of Professional Conduct forFinancial Advice Services (these are designed to make sure that we have the expertise needed toprovide you with advice)
- Giving priority to your interests by taking all reasonable steps to make sure our advice isn’t materiallyinfluenced by our own interests
- Meeting standards of ethical behaviour, conduct and client care set by the Code of ProfessionalConduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice)This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://fma.govt.nz To ensure that we prioritise your interests above our own, we follow an advice process that ensure our recommendations are made on the basis of your individual goals and circumstances. We maintain a conflict of interest register, which is reviewed annually by our governance team. We undertake a compliance audit, and a review of our compliance programme annually by a reputable compliance adviser.For life insurance and health insurance, we receive commissions from insurance companies on whose policies we give advice. The amount of the commission is based on the amount of the premium.For investment, we receive an adviser fee from investment companies on whose funds we give advice. The amount of the adviser fee will vary between companies and the amount of your investment.
If Something Goes Wrong
If you are not satisfied with the financial advice service, you have received you can make a complaint by emailing bryan@resilientfinancial.co.nz or by calling myself directly. You can also write to our office at 1B Maple Court, Queenstown 9371. When we receive a complaint, we will consider it following our internal complaints process.
- We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
- We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so. Resilient Financial keep a complaint register and is part of the Financial Dispute Resolution Service (FDRS) which provides a free independent dispute resolution service. If we cannot resolve your complaint, you can contact FDRS to resolve any disagreements at
enquiries@fdrs.org.nz
Freepost 231075 PO BOX 2272 Wellington 6140
Freephone 0508337337