Privacy Statement
Resilient Financial Limited is
committed to protecting your privacy. This privacy statement outlines how we
collect, store, use and share your personal information. For more information,
read our full privacy policy. By submitting your details on
this website, you consent to the use of your personal information in accordance
with this privacy statement.
What information do we collect?
We may collect personal
information about you, either directly from you or from other parties and we
may generate information about you when we carry out our business.
The types of personal
information we collect about you may include your:
Contact information: your name, phone number, email address, postal address,
physical address
Documents that verify your identity and
other personal details: such
as your passport or drivers’ licence number
Subscriptions/preferences: when you subscribe to receive our newsletter or updates, as
well as content preferences to help us identify which material you want to
receive
Technical information: information about the device used to access the website or
other social media sites, such as IP address, browser type, time zone
settings and mobile network information.
Financial Information: Such as family dynamic, assets, liabilities, income and
outgoings for the purpose of lending & Insurance assessment
Health & Wellbeing: health and wellbeing status for the purpose of
insurance underwriting
What do we do with it?
We collect and use your personal
information to provide the information and services that you request from us,
and to provide you with information about other services we consider
appropriate.
When necessary, we may use your
information to:
Comply with our legal and regulatory
obligations (including Anti Money Laundering/Counter Financing of
Terrorism compliance and audit and reporting requirements).
Defend or enforce our rights – For
example, to collect money owed to us.
Who do we share it with?
Besides the staff of Resilient
Financial Limited we may share this information with third parties who enable
us to provide you with our services. These include:
Lending and Insurance institutions for
the purpose of assessment or underwriting
Our product providers
Other professional advisors
Our service outsourced providers such as
IT consultants
We will only share your personal
information with third parties where it is necessary to help us do what we
collected your information for, where it is required by law or where you give
us authority to. We require these third parties to adhere to our strict
confidentiality requirements for handling personal information and we seek to
ensure that they comply with the Privacy Act 2020.
Where do we store it?
We use third party cloud service
providers to store and process the information we collect. We use Dropbox, Microsoft
and Trail as our cloud service providers and they have servers located in
multiple locations worldwide. We ensure that our cloud-based service providers
are subject to appropriate security and information handling arrangements and
that the information stored or processed by them remains subject to
confidentiality obligations.
What are my rights?
You do not have to provide
information to us. If you choose not to provide necessary personal information
when requested, we maybe be unable to provide certain information or services
to you.
You have the right to ask for a copy of any
personal information we hold about you, and to ask for it to be corrected if
you think it is wrong. If you have any questions about this privacy statement
or you’d like to ask for a copy of the information we hold on you, or to have
it corrected, please contact me on 0211413534 or by email bryan@resilientfinancial.co.nz